Frequently Asked Questions

Everything you need to know about your Denman hair care journey.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the UK, while international delivery can take 7-14 business days depending on your location.

What is your return policy for hairbrushes?

For hygiene reasons, we can only accept returns on unused products in their original packaging within 30 days of purchase.

Which Denman brush is right for my hair type?

The D3 Original Styler is perfect for defining curls, while our paddle brushes are ideal for detangling and smoothing long, thick hair.

Do you offer international shipping?

Yes, we ship to over 60 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your destination.

How do I clean and maintain my Denman brush?

You can wash your brush in warm, soapy water. For our iconic styling brushes, the rubber pad can be removed for a deep clean and to remove trapped hair.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.